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November 15, 2017
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Contact Center Optimization

In recent years, the Contact Center has evolved from being a cost center to a potential source of revenue generation. It f...

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Museum 2.0

We are living in a borderless world, with a free flow of information and people; we are seamlessly shifting between real a...

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Delivering A Delightful Customer Service In B2B.

Regardless of the client’s profile, customer service excellence delivery is a rising focus in B2B organizations as custome...

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September 4, 2017
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August 22, 2017
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August 21, 2017
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Le principali linee evolutive della minaccia di tipo ransomworm

L’attacco Ransomworm soprannominato dalla security community WannaCry, ha rappresentato per molte Organizzazioni un chiaro...

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