Focusing on efficiency and operational performance (cost control, process streamlining, organisational flexibility...) are key in a context of sharp competition and tough economic situation.

SIA Conseil pragmatic offering targets the following levers :

• Processing time improvement through better operational process management and a more flexible organisation.

SIA Conseil helps you :

• Implement a process-based approach (process and strategy alignment, functional process modelling...) and manage project implementation stages (for instance, new customer information channel aiming at reducing sales force admin tasks)
• Define stakeholders roles and responsibilities (corporate governance plan)

• Operating costs and reactivity improvement through back office activities optimisation. SIA consultants have a strong experience of back office reengineering programs (centralisation, mutualisation) and have successfully implemented functional expertise poles (call centers...)